Search by 'upgrade shipping' tag
How do I make changes to my order?
Depending on the desired change(s), an order can be edited prior to completing payment or placed on hold before production. However, products cannot be added or removed after payment has been submitted.
To make changes: Log into My ACCOUNT to place an order on hold. While on hold, you may edit an order, upgrade shipping or cancel the order if it has not yet printed. Please note that additional fees may apply to any accepted changes.
My order did not arrive on the date chosen. What are my options?
If an order is delayed due to the fault of Overnight Prints, you may request an upgrade of the shipping service or compensation. Overnight Prints must be contacted within 30 days of receiving your order via email at firstname.lastname@example.org or by phone at (888) 677-2000.
Refused or undeliverable orders that are on time are ineligible for reprint or refund. Reshipment of the order will be at the customer's expense. Please see Customer Error for more details.