Search by 'delayed order' tag
My order did not arrive on the date chosen. What are my options?
If an order is delayed due to the fault of Overnight Prints, you may request an upgrade of the shipping service or compensation. Overnight Prints must be contacted within 30 days of receiving your order via email at firstname.lastname@example.org or by phone at (888) 677-2000.
Refused or undeliverable orders that are on time are ineligible for reprint or refund. Reshipment of the order will be at the customer's expense. Please see Customer Error for more details.