Top Questions about How to Make Changes to an Order

  • How do I make changes to my order?

    Depending on the desired change(s), an order can be edited prior to completing payment or placed on hold before production. However, products cannot be added or removed after payment has been submitted.

    To make changes: Log into My ACCOUNT to place an order on hold. While on hold, you may edit an order, upgrade shipping or cancel the order if it has not yet printed.  Please note that additional fees may apply to any accepted changes.

  • Can I change the quantity of an order that I already placed?

    After payment has been processed, changes to an order that affect the total product cost cannot be applied.

  • Can I make changes to an order if it is already in production?

    Unfortunately, as each order is custom printed, changes cannot be made to an order if it is already in production.