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I'm getting a server busy message. What is wrong?
There are three main reasons why you may be receiving a server busy signal: (1) The web browser may not be compatible with our system. We recommend using Mozilla Firefox, Internet Explorer or Google Chrome browsers; (2) Be sure Adobe Flash is updated and Java Script is enabled; (3) If using one of the recommended web browsers, you may need to clear the cache and cookies in your browser, then reopen a new browser.