Why is my Illustrator / PDF file uploading off center?
When creating your Illustrator file, you must create a white background layer that completely fills the full bleed size of the file. This will prevent the file from cropping to a different file size. When exporting to PDF, make sure your file is flattened for correct preview.
Why aren't my fonts viewing correctly?
Fonts may not render correctly depending on the external program used and how the file is saved. For best results, Overnight Prints requires all text and images to be embedded or outlined prior to uploading the design file. We recommend submitting flattened files to prevent this from occurring.
Why is my preview not centered?
If the file appears to have shifted in the preview, then the artboard size may not be designed to the proper specifications. Full bleed dimensions can be found under the Upload Info / Start Files tab on each Product Page or view our QUICK SPECS. Please submit flattened files for correct preview.