Overnight Prints FAQ: Questions in 'Printing & Color' category
Overnight Prints guarantees orders designed within the provided specifications will not be defective due to printing errors, coating errors, cutting errors or bindery errors. Overnight Prints guarantees prints will not be defective in accordance with CMYK industry standards for pleasing color. We offer no guarantee of "match-print" color fidelity and cannot prevent slight color shift throughout an order.
Overnight Prints is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. We recommend all custom designs be designed and uploaded in CMYK.
For best results, we recommend limiting the magenta hues in the design by at least 10% if your file contains large quantities of blues and purples.
Are the colors shown on the preview accurate?Overnight Prints does not guarantee color will match the preview as it appears on a customer's monitor as we cannot compensate for color variance. See above COLOR POLICY for more details.
The product received isn't the color I approved.All Overnight Prints orders are printed on gang runs, which means multiple jobs are printed on one press sheet. As such, different designs surrounding your print(s) on the press sheet can affect the overall color and contrast. See above COLOR POLICY for more details.
Why does my paper curl when I print on it?Overnight Prints is not liable for any issues that may occur if pre-printed products are used to print.
The ink smears when I write or print on the product, what can be done?
OvernightPrints cannot be held responsible for any inability to print or write on the product after purchase. Our products are often coated, which is more difficult to print or write on. Matte finish allows for easier writability and may require commercial printers.
Problems printing or writing on products utilizing after-market printers is not a valid reason for reprint or refund. We recommend using a sample to test your printer or writing instrument before placing an order. Order a free sample pack online.