"Just writing to say what a bang-up job OvernightPrints.com does. I was hesitant because it's usually "you get what you pay for," and with those fabu prices I thought I was sunk. To my pleasure the postcards were gorgeous and so much cheaper than my local printer.
As a designer for a large local business, I feel that I should be going to my l. . . " continued »Amanda---Lansing, Mi.
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Web AssistanceBack To Browse By Help Topic |
1. How do I clear my browser's Cache Memory/Cookies?
2. What browsers do you support?
3. Why isn't my file uploading?
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| 1. How do I clear my browser’s Cache Memory/Cookies? |
Clearing Cache on Firefox 3.x for Windows
1. Click the Tools menu.
2. Select Clear Private Data.
3. Select the 'Cache' & 'Cookies' checkbox.
4. Click the 'Clear Private Data Now' button.
5. Exit and relaunch the browser.
Clearing Cache on Firefox 3.x for Mac OS X
1. Click the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Offline Storage' section, click Clear Now.
6. Click the OK button.
7. Exit and relaunch the browser.
Clearing Cache on Firefox 2.x for Windows
1. Click the Tools menu.
2. Select Options.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Cache' section, click Clear Now.
6. Click OK.
7. Exit and relaunch the browser.
Clearing Cache on Firefox 2.x for Mac OS X
1. Click the Firefox menu.
2. Select Preferences.
3. Select Advanced.
4. Click the Network tab.
5. In the 'Cache' section, click Clear Now.
6. Click OK.
7. Exit and relaunch the browser.
Clearing Cache on Microsoft Internet Explorer 7.0
1. Click on Tools.
Note: Depending on how your browser is set up, Tools can either be on the top right of the page, or in the top middle of the page.
2. Click on the first link Delete Browsing History.
3. Click Delete cookies.
4. When prompted, click Yes.
5. Next, click on Delete Files.
6. When prompted, click Yes.
7. Click the Close button
8. Restart the browser for the changes to go into effect.
Clearing Cache on Microsoft Internet Explorer 6.0
1.Click Start, select Settings and Control Panel.
2.Double-click Internet Options to open Internet Properties.
3.Click Delete Files.
NOTE: Do not select Delete Cookies. Delete Cookies removes all the cookies stored on the computer.
4.Click OK on the Delete Files dialog box.
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| 2. What browsers do you support?
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Our site is supported by Mozilla Firefox 3, Internet Explorer 6 and Internet Explorer 7. You will need to make sure you have cookies, and java script enabled.
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| 3. Why isn’t my file uploading?
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For business card and 4X6 postcard uploads, we accept Adobe ILLUSTRATOR and EPS files, the files are saved as version 8 or lower.
Please do not submit transparent files for we cannot process multi-layered files. Please submit flattened files under 12MBs per side.
For our large size postcards, letterheads, brochures, and envelopes, please submit high resolution jpg's, pdfs, or LZW tifs for upload.
If you are still having problems, please delete your cookies from your web browser and refresh the site, then upload. Make sure you are using Firefox or Explorer.
If this fails to resolve the upload problem, you may email your files to service@overnightprints.com for any file/design problems you are having.
Subject the email to ATTN: File Support. You will receive a response the next business
day with adjusted files or how to adjust your files so you are able to upload the files onto our website to place your order. Overnight Prints does not place orders for customers. All orders must be placed online by the customer.
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