OvernightPrints.com FAQ: Questions in 'Delayed Order' category
My order did not arrive on the date I chose, what are my options??If an order is delayed due to the fault of Overnight Prints, then you may contact Overnight Prints to request an upgrade of shipping type, or provide monetary compensation. Overnight Prints must be contacted via e-mail at firstname.lastname@example.org or by phone at (888) 677-2000 within 30 days of receiving your order. Refused or undeliverable orders that are on time are not a valid reason for reprint or refund. Reshipment of the order will be at the customer's expense.